Shipping & returns
THE GIFT REBELLION SHIPS TO AUSTRALIA AND NEW ZEALAND!
*All shipping prices are in Australian dollars (AUD)
SHIPPING WITHIN AUSTRALIA
Up to 2 gift wrap sheets (inc postcards) $2.50
Up to 3 gift wrap sheets (inc postcards) $3.50
Up to 5 gift wrap sheets (inc postcards) $5.50
Up to 10 gift wrap sheets (inc postcards) $9.50
Up to 20 gift wrap sheets (inc postcards) $9.50
Express shipping available and calculated at checkout
Please contact us for orders of 50+ sheets
SHIPPING TO NEW ZEALAND*
Up to 5 gift wrap sheets (inc postcards) $5.00
Up to 20 gift wrap sheets (inc postcards) $15.00
Up to 50 gift wrap sheets (inc postcards) $55.00
Express shipping available and calculated at checkout
Please contact us for orders of 50+ sheets
ORDER PROCESSING & DISPATCHING
Providing your items are in stock, your order will be dispatched within 2 working days of receiving payment. We ship orders Monday through to Friday (excluding public holidays).
Please note, during peak seasons, or sale periods, we can receive a large volume of orders, which may result in processing or shipping delays in exceptional circumstances.
PRE ORDERS
In the instance that your order includes any "preorder" items (as listed in the product description) your entire order will be held and shipped once the preordered item is in stock. Should you wish to receive split shipments, you will need to place two orders online, processing two sets of shipping costs.
STORES
The Gift Rebellion gift wrap is currently only for sale online and is shipped from Canberra, Australia. As we expand, we will be selling to stockists around Australia.
AUSTRALIAN POSTAGE
Online orders are shipped via Australia Post eparcel or via Fastway Couriers or Couriers Please depending upon your address location and size of order. Delivery rates are based upon the weight of your order and options are provided at your checkout for delivery services applicable to your order. Regular post is usually received within 3 to 8 working days of postage, and parcel and express post within 2 working days of postage (depending upon location). Please select your postage option during checkout.
Please note if you choose to have your items safe dropped by the applicable delivery service, The Gift Rebellion is not liable for any lost or unlocatable goods.
Likewise, The Gift Rebellion is not liable for goods not collected from a collection point if not collected within the allocated pick up time frame. In the instance that goods are shipped back to us for failure to collect, the buyer is liable for any onward shipping costs.
INTERNATIONAL POSTAGE – ONLINE STORE
Online retail orders are shipped via international air freight services and delivery rates are based upon the weight of goods. These are usually delivered within 10 to 30 working days of postage.
Note: Any customs duties or import taxes levied by the destination country are the responsibility of the purchaser.
Please note, international postage timeframes are offered as a guide only, and your location will determine postage timeframes.
RETURNS & EXCHANGES
Please choose carefully, refunds or exchanges are not permitted for change of mind for products ordered online.
If any item(s) ordered online is unavailable for shipping, The Gift Rebellion will notify you and discuss options available including alternate product options or notice of expected delivery.
The Gift Rebellion packages our paper with care, so the occurrence of transit damage or faulty items is rare, but should it occur please contact us within 48 hours and we will minimise any inconvenience as best we can.
The item/items must be returned within 15 days of receipt.
The product(s) must be new, i.e. unused, undamaged, unsoiled, and in their original packaging and/or tags attached.
Contact us with your name, invoice number, product name, and reason for return and request for replacement.
All freight costs for returns and deliveries of exchanges (excluding faulty goods) will be at the customer's expense. The Gift Rebellion can not be held responsible for any products lost/damaged in transit.